The Shelby Report: Key to Success – Hire & Keep the Best People

Last Updated on December 6, 2018

HR & Benefits News: Key To Success – Hire & Keep The Best People

HR & Benefits News is a monthly column by Chris Cooley, co-founder of MyHRConcierge and SMB Benefits Advisors.

It’s no secret, hiring and keeping workers has significant impact on independent grocers. Its impact is second only to “competition from other retailers” say independent grocers who participated in the 2018 Independent Grocers Financial Survey prepared by the National Grocers Association and FMS Solutions Holdings.

When you think about it, your ability to hire and keep the best people has a domino effect on how well you compete with other retailers, too. Given its far-reaching impact on your business, maybe it’s time to get back to these basics for hiring qualified employees who want to stay with you?

Hire and retain the best people

With unemployment rates hovering around 4 percent, staffing will continue to challenge grocers. Reducing turnover is one important way grocers can decrease staffing woes. For example, the average part-time employee turnover rate for independent grocers in 2017 was 53.5 percent, according to the 2018 Independent Grocers Financial Survey. For full-time employees, it was 18.3 percent.

One of the best ways to retain employees (reduce turnover) is to ensure they are a good “fit” for their position and provide then a healthy and productive environment in which to work. Here are three suggestions we give to our clients for hiring and retaining the right employees: