As an insurance broker, your clients rely on you for more than just benefits – they count on you for solutions that simplify their HR processes and elevate their employee experience. our all-inclusive Employee Navigator support service is designed to do just that.

We partner with brokers to deliver a seamless, fully managed Employee Navigator experience that strengthens your client relationships and frees up your time to focus on strategic growth.

A Turnkey Solution for Your Clients

End-to-End system Setup

We handle the entire Employee Navigator buildout:

• Create and configure the client’s account
• Set up company profiles and benefit plans
• Upload of employee and dependent data for a smooth launch

Ongoing Support

Our U.S.-based support team is here to assist:

• Manage user access and provide hands-on guidance
• Escalation of technical issues to Employee Navigator support when needed

Benefits Administration Made Easy

We keep everything running smoothly:

• Monitor and respond to enrollment, termination and qualifying event alerts
• Submit updates through carrier portals to ensure timely, accurate coverage

Simplified Annual Renewals

We streamline the renewal process from start to finish:

• Update plan details and rates
• Set up and manage open enrollment periods

Integrated COBRA Administration

Our integrated COBRA services ensure compliance and consistency:

• Timely entry of qualifying beneficiaries
• Delivery of COBRA notices and enrollment management
• Monthly premium collection and remittance
• Automatic termination upon non-payment or benefit expiration

Why Choose MyHRConcierge for Employee Navigator Support?

• All-in-One Support: Every aspect of Employee Navigator is handled for you—no piecemeal services or hidden gaps.
• Experienced Team: Our U.S.-based professionals bring deep expertise and responsive support.
• Reliable Communication: Reach us easily by phone or email, with all interactions tracked for quality assurance.

Ready to Simplify Your Benefits Administration?

Let us handle your Employee Navigator support so you can focus on your people.

Contact us today to learn more about how our broker Employee Navigator support services can transform your benefits operations. Schedule a consultation with us below, call us at 855-538-6947 x 108 or email sales@myhrconcierge.com.